1 reviews | Active since Jul 2016

26 Jul 2016, 14:46

Appalling experience using order in

<p>Today I decided to order a take away pizza from Orderin.co.za </p> <p> </p> <p>My first attempt ended with me paying and my order not being processed. I called the call center and they then told me that the pizza shop was closed. (This is such bad service as how can you allow a customer to order from a closed restaurant!)</p> <p> </p> <p>We were then told that our money will be refunded in 2-5 working days (which is very long for a student). </p> <p> </p> <p>We then ordered again giving it one more chance and the payment went through once again but now it wouldn't reflect on either my order history or the call centers data base. So my money had gone once again! The call center could not find any trace of my order but I had been notified of the payment going through to them. </p> <p> </p> <p>I am am honestly so disappointed as it is such a great idea but I will never ever use it again, and anyone who asks me about it will be given the same advice: that it's useless. </p> <p> </p> <p>I hope this is read so that something can be done about this problem and no one else experiences the frustration and irritation I experienced today. </p>

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