NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Orange-Ville in Stellenbosch
How is Orange-Ville in Stellenbosch rated on Hellopeter?
Hellopeter has tracked Orange-Ville in Stellenbosch across 2 reviews. Orange-Ville in Stellenbosch hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Orange-Ville in Stellenbosch? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2026
Stabbed while camping
WARNING TO FUTURE GUESTS OF ORANGE-VILLE LODGE & GUESTHOUSE I never expected to write a post like this, but I believe future guests deserve to know what happened to me. I arrived on 30 April 2026 and was booked to stay until 5 May 2026. During the early hours of 1 May 2026, while I was asleep in my tent on the property, a man entered my tent armed with a knife and demanded my phone and wallet. What followed was one of the most terrifying experiences of my life. The attacker repeatedly attempted to stab me. My tent's front window has three separate holes where the knife was thrust through the tent during the attack. While trying to defend myself, I used a blower fan as a shield and was stabbed in the hand through the fan. Looking at the damage afterwards, I genuinely believe that if I had not used the fan to protect myself, the outcome could have been far worse. The attacker stole my camping bag and cooler box before fleeing. I immediately opened a police case and police attended the scene. I was so traumatised and concerned for my safety that I packed what I could and left the property that same night while the police were still there. It had also started raining, which meant I was unable to properly pack up my campsite. I had to leave my tent behind and return the following day to collect it. The next day I also had to seek medical attention for the injury to my hand before I could return to fetch my belongings. For those who may wonder whether I was camping in an isolated area, I was not. There were two other occupied tents nearby, approximately 3 metres and 10 metres away from my tent. What has disappointed me even more is how the situation was handled afterwards. I paid R1,350 for accommodation until 5 May 2026. Because of the attack, I was forced to leave early and could not use the remaining nights I had paid for. I requested a refund for the unused nights. I was not asking for compensation, damages, or anything beyond the accommodation I could no longer use because I no longer felt safe staying there. When I followed up regarding the refund, my request was refused. During further communication, I was told that I was trying to "milk the situation" by asking for my money back. To make matters worse, the owner then blocked me on WhatsApp, effectively ending any meaningful discussion regarding the matter. In my opinion, this is not the level of professionalism or customer care one would expect from a 4-star lodge, especially after a guest has experienced a violent attack on the property. The money is not even the main issue anymore. It is the principle. A guest was attacked while sleeping. A police case was opened. Property was ******. I sustained an injury and required medical treatment. I was forced to abandon my stay and return the following day to collect my tent. Yet management refuses to refund the unused portion of the booking and chose to block communication when I tried to resolve the matter. I have photographs showing the damage to my tent, the blood on my towel, the blood on the blower fan that was used to defend myself, and documentation relating to the police case and medical treatment. I am sharing this experience so that future guests can make an informed decision before booking and so that people understand exactly how this situation was handled after the attack occurred. I hope no other guest ever has to go through what I experienced.
1 reviews | Active since Jun 2026
Stabbed while camping
WARNING TO FUTURE GUESTS OF ORANGE-VILLE LODGE & GUESTHOUSE I never expected to write a post like this, but I believe future guests deserve to know what happened to me. I arrived on 30 April 2026 and was booked to stay until 5 May 2026. During the early hours of 1 May 2026, while I was asleep in my tent on the property, a man entered my tent armed with a knife and demanded my phone and wallet. What followed was one of the most terrifying experiences of my life. The attacker repeatedly attempted to stab me. My tent's front window has three separate holes where the knife was thrust through the tent during the attack. While trying to defend myself, I used a blower fan as a shield and was stabbed in the hand through the fan. Looking at the damage afterwards, I genuinely believe that if I had not used the fan to protect myself, the outcome could have been far worse. The attacker stole my camping bag and cooler box before fleeing. I immediately opened a police case and police attended the scene. I was so traumatised and concerned for my safety that I packed what I could and left the property that same night while the police were still there. It had also started raining, which meant I was unable to properly pack up my campsite. I had to leave my tent behind and return the following day to collect it. The next day I also had to seek medical attention for the injury to my hand before I could return to fetch my belongings. For those who may wonder whether I was camping in an isolated area, I was not. There were two other occupied tents nearby, approximately 3 metres and 10 metres away from my tent. What has disappointed me even more is how the situation was handled afterwards. I paid R1,350 for accommodation until 5 May 2026. Because of the attack, I was forced to leave early and could not use the remaining nights I had paid for. I requested a refund for the unused nights. I was not asking for compensation, damages, or anything beyond the accommodation I could no longer use because I no longer felt safe staying there. When I followed up regarding the refund, my request was refused. During further communication, I was told that I was trying to "milk the situation" by asking for my money back. To make matters worse, the owner then blocked me on WhatsApp, effectively ending any meaningful discussion regarding the matter. In my opinion, this is not the level of professionalism or customer care one would expect from a 4-star lodge, especially after a guest has experienced a violent attack on the property. The money is not even the main issue anymore. It is the principle. A guest was attacked while sleeping. A police case was opened. Property was ******. I sustained an injury and required medical treatment. I was forced to abandon my stay and return the following day to collect my tent. Yet management refuses to refund the unused portion of the booking and chose to block communication when I tried to resolve the matter. I have photographs showing the damage to my tent, the blood on my towel, the blood on the blower fan that was used to defend myself, and documentation relating to the police case and medical treatment. I am sharing this experience so that future guests can make an informed decision before booking and so that people understand exactly how this situation was handled after the attack occurred. I hope no other guest ever has to go through what I experienced.