Double bookings - not committing to arrangements

During December 2014 we stayed at Orange River Lodge. We requested a second room for family that was on their way from CPT to JHB. Lynn said that one unit was still available. An hour after my family arrived, the owner Lynn said the unit is not available anymore. The original people that booked the place showed-up!!<br> <br> 12 Dec 2015 we once again phoned Lynn for a unit. She confirmed the booking. 30 Minute before stopping at Orange River Lodge she phoned and said the unit is no longer available. There was a double booking. <br> <br> We made another booking with Lynn on our way back - 26 Dec 2016. (how stupid are we to still trust this person!!). You've guessed it, 1 hour before arrival she once again phoned and said their was a double booking. This left us traveling unplanned trough the night, putting our life at risk due to her poor / greedy planning abilities. As a CA, she is in in just for the money and not the client service.<br> <br> She need to understand that people plan their traveling according to their halfway stop commitments. If she goes against her commitment / arrangement she will eventually cause somebodies death due to unplanned longer distances that must now be driven due to her!