Worst Service Ever !!

Good evening Ladies and Gentleman ,

I would like to write a review about the most unpleasant experience I have ever had at a 5 Star establishment.

The subject for today's complaint , The Orange Reastuarant in Nelspruit.

My friend and i decided to go out and have a few ****tails , before she leaves the barman where we were seated asked if he could get us another round and i informed him (Muzi) that as soon as my friend leaves i will order food as take away and another drink while i wait!

At around 8 PM my friend decides to leave and about 10 minutes after i decided to leave as no one is giving me service.

I take my things and go to the reception area to ask for my bill , as i get there the Manager on duty and another waitress is standing there watching a video clip on an I-Phone.

I then wait for them to finish and ask for my bill , and also complained about the service. I was the told by the manager ("Heather" "to pay my bill and **** off")

I outraged at the way i was spoken to as a customer then asked the manager to step outside with me for a brief moment as to not cause a scene within the restaurant.

When we are outside i tell her to stop her personal vandetta as when i walk through those doors i am a customer , And expect service as such .

At which she tells me that she has the right to reserve admission and that i should never come back. Which is more than fine at that point as i would never go there again and i will most definite urge everyone i know not to go there aswell !

She then walked away and informed another waitress to get "rid of me or she will fire her"

At that stage it was done , funny how a pleasant establishment has such rude staff and the fact that this is an ongoing problem i am sure as this is not the first time i hear a complaint about the manager!

I am speecless as to the horific experience that i have had and will apreciate the owner herself getting back to me.

It must be true that one rotten apple turns the whole basket!

Please contact me via E-mail - **********

Regards Gabriel