BE
Ben E
1 reviews | Active since Apr 2023
06 Jan 2026, 08:52
Worst to No service
After I experience extremely poor service from Bonitas I was contacted by Elroy Alexsander from Optivest who listened to everything and apologies and said he will assist me NEVER HEAR FROM HIM AGAIN AFTER THAT CALL. I then proceed to try and sort out the bad service that I received from Bonitas Medical Aid and still do with no outcome then Dillon Powell from Optivest contact me with a lot of apologies and promises that he will sort out the problem. I had to send him everything that was very time consuming AND NEVER HEAR FROM HIM AGAIN. Be careful when you deal with Optivest and their brokers you are just going to waste you time and money!
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Replies (1)Optivest's replyOfficial
06 Jan 2026, 09:53Dear Ben
Thank you for your recent review via Hello Peter.
We apologise for the service you have experienced.
We will investigate the matter to determine the reason for the service you have received and provide you with feedback, once concluded.
Kind regards
Optivest Health Services
Thank you for your recent review via Hello Peter.
We apologise for the service you have experienced.
We will investigate the matter to determine the reason for the service you have received and provide you with feedback, once concluded.
Kind regards
Optivest Health Services
Optivest's reply06 Jan 2026, 09:53
Official
Dear Ben
Thank you for your recent review via Hello Peter.
We apologise for the service you have experienced.
We will investigate the matter to determine the reason for the service you have received and provide you with feedback, once concluded.
Kind regards
Optivest Health Services
Thank you for your recent review via Hello Peter.
We apologise for the service you have experienced.
We will investigate the matter to determine the reason for the service you have received and provide you with feedback, once concluded.
Kind regards
Optivest Health Services
