WORST BROKERAGE IN SOUTH AFRICA - NO SERVICE AND ******* !!

If you are aware of your requirements from a compliant broker, then OPTIVEST is not the appropriate choice. I requested a medical quote, and their assistance was severely lacking; they seem to have no understanding of client relations! Upon receiving my quote, I informed them that I was dissatisfied and requested them to wait for my further instructions, as I was simultaneously seeking quotes from other medical aids. However, they proceeded without my consent, resulting in a debit from Bonitas. They are unable to provide an acceptance email or any record of my request to hold off, and as a consequence, my credit rating has been adversely affected. They are not assisting with the refund, and I am incurring daily interest charges on my vehicle. Furthermore, OPTIVEST has not even provided a written response to any of my inquiries! I urge you to be cautious, as they act without the client's approval, which is not compliant. Please refrain from using this broker; you will only find yourself disappointed and in a very difficult situation!