CS
Colin S
1 reviews | Active since May 2018
25 Aug 2025, 15:21
Why Optivest - Zero value thus far
What is the value proposition of Optivest? My old mutual broker said I should move to Opitvest since I am with Discovery to make my experience better. It is 20 times more difficult to get to anyone in Optivest. Like today, 3 emails, five calls ( no answer), then called other number they say they have 1000s people to see to, I said employ more people, 24-48 hours turnaround on query. I then called Discovery, and one call sorted out WOW.
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Optivest's replyOfficial
25 Aug 2025, 16:28HI Colin,
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint to the relevant department whom will contact you with regards to your query.
Kind Regards,
Optivest Health Services
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint to the relevant department whom will contact you with regards to your query.
Kind Regards,
Optivest Health Services
Best regards,
Optivest's reply25 Aug 2025, 16:28
Official
HI Colin,
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint to the relevant department whom will contact you with regards to your query.
Kind Regards,
Optivest Health Services
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint to the relevant department whom will contact you with regards to your query.
Kind Regards,
Optivest Health Services
Best regards,