HD
Helen D
1 reviews | Active since Jan 2023
30 Jan 2023, 15:15
Shocking
Disappointing customer service. was very fast to assist me in getting medical aid. put me on the wrong scheme, a huge amount went off via debit order and now that they need to fix it and give my money back they are MIA!
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Replies (1)
Optivest's replyOfficial
31 Jan 2023, 11:58Hi Helen,
Thank you for your recent review via Hello Peter.
We wish to apologies for the service you have experienced, as this is not in line with our service proposition to our clients.
We have escalated your complaint to the relevant department whom will contact you with regards to your query,
Kind Regards
Optivest Health Services.
Thank you for your recent review via Hello Peter.
We wish to apologies for the service you have experienced, as this is not in line with our service proposition to our clients.
We have escalated your complaint to the relevant department whom will contact you with regards to your query,
Kind Regards
Optivest Health Services.
Optivest's reply31 Jan 2023, 11:58
Official
Hi Helen,
Thank you for your recent review via Hello Peter.
We wish to apologies for the service you have experienced, as this is not in line with our service proposition to our clients.
We have escalated your complaint to the relevant department whom will contact you with regards to your query,
Kind Regards
Optivest Health Services.
Thank you for your recent review via Hello Peter.
We wish to apologies for the service you have experienced, as this is not in line with our service proposition to our clients.
We have escalated your complaint to the relevant department whom will contact you with regards to your query,
Kind Regards
Optivest Health Services.