JE
Jan E
1 reviews | Active since Apr 2017
13 Dec 2021, 13:09
Poor service
No feedback on requesting to cancelling of policy.
Helpful (0)
Replies (3)0
Replies (3)
Optivest's replyOfficial
13 Dec 2021, 13:52Hi Jan
Thank you for your recent review via Hello Peter.
We wish to apologies for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint to the relevant department whom will contact you with regards to your query.
Kind Regards
Optivest Health Services
Thank you for your recent review via Hello Peter.
We wish to apologies for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint to the relevant department whom will contact you with regards to your query.
Kind Regards
Optivest Health Services
Optivest's reply13 Dec 2021, 13:52
Official
Hi Jan
Thank you for your recent review via Hello Peter.
We wish to apologies for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint to the relevant department whom will contact you with regards to your query.
Kind Regards
Optivest Health Services
Thank you for your recent review via Hello Peter.
We wish to apologies for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint to the relevant department whom will contact you with regards to your query.
Kind Regards
Optivest Health Services
JE
Jan E's updateReviewer Update
13 Dec 2021, 14:52I just want to thank Optivest for replying and resolving the matter. Thank you.
JE
Jan E's update13 Dec 2021, 14:52
Reviewer Update
I just want to thank Optivest for replying and resolving the matter. Thank you.
Optivest's replyOfficial
13 Dec 2021, 16:00Hi Jan
We appreciate your feedback in this regard in that your query has been dealt with satisfactory.
Kind Regards
Optivest Health Services
We appreciate your feedback in this regard in that your query has been dealt with satisfactory.
Kind Regards
Optivest Health Services
Optivest's reply13 Dec 2021, 16:00
Official
Hi Jan
We appreciate your feedback in this regard in that your query has been dealt with satisfactory.
Kind Regards
Optivest Health Services
We appreciate your feedback in this regard in that your query has been dealt with satisfactory.
Kind Regards
Optivest Health Services