LK
Lana K
1 reviews | Active since Mar 2009
14 Oct 2022, 12:27
Pathetic service
Pathetic service. We have been paying for Medshield for 3 months and now they tell us that we are only onl the Medshield option in one year
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Replies (1)
Optivest's replyOfficial
14 Oct 2022, 15:31Hi Lana
Thank you for your recent review.
We apologise for the service you have experienced.
We have escalated your query to a manager, whom will investigate the matter.
We can confirm that you have been contacted in the interim and further feedback will be provided upon finalization of the investigation.
Kind Regards
Optivest Health Services
Thank you for your recent review.
We apologise for the service you have experienced.
We have escalated your query to a manager, whom will investigate the matter.
We can confirm that you have been contacted in the interim and further feedback will be provided upon finalization of the investigation.
Kind Regards
Optivest Health Services
Optivest's reply14 Oct 2022, 15:31
Official
Hi Lana
Thank you for your recent review.
We apologise for the service you have experienced.
We have escalated your query to a manager, whom will investigate the matter.
We can confirm that you have been contacted in the interim and further feedback will be provided upon finalization of the investigation.
Kind Regards
Optivest Health Services
Thank you for your recent review.
We apologise for the service you have experienced.
We have escalated your query to a manager, whom will investigate the matter.
We can confirm that you have been contacted in the interim and further feedback will be provided upon finalization of the investigation.
Kind Regards
Optivest Health Services