LK
Lana K

1 reviews | Active since Mar 2009

27 Jan 2023, 10:55

Pathetic

Pathetic service

0
Replies (7)
LK
Lana K's update27 Jan 2023, 11:18
Reviewer Update
I am extremely disappointed with their service. I just found out they did not upgrade my parents medical aid and we are paying R7800 for a hospital plan. It is the most pathetic service I have ever had
Optivest
Optivest's reply27 Jan 2023, 11:27
Official
Hi Lana, 

Thank you for the recent review via Hello Peter. 

We reviewed our database and can unfortunately not trace your details. In order for us to assist you, we kindly request that you send your name, surname and membership or policy number to ***

Kind Regards 
Optivest Health Services. 
LK
Lana K's update27 Jan 2023, 11:42
Reviewer Update
Lana ***
Optivest
Optivest's reply27 Jan 2023, 11:57
Official
Hi Lana, 

Kindly provide us with the main members name and surname? As we cannot find any details with Lana Van Kleef 

Kind Regards 
Optivest Health Services. 
LK
Lana K's update27 Jan 2023, 11:58
Reviewer Update
Call me on ***. I am third party for Mrs HS Wheeler
LK
Lana K's update27 Jan 2023, 11:59
Reviewer Update
Or try +***
Optivest
Optivest's reply06 Feb 2023, 10:47
Official
Dear Lana

Thank you, we confirm that contact was made and the necessary is being investigated. 

Kind Regards
Optivest Health Services