TS
Tinus S

1 reviews | Active since May 2023

12 May 2023, 10:59

Optivest Gap Cover tedious service

People out there should be warned that the process to claim on your medical gap cover is extremely long, tedious and difficult. If you do not have a consultant doing it for you you are bound to be highly frustrated. It seems like they make it as difficult as possible to process your claim.

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Replies (1)
Optivest
Optivest's reply12 May 2023, 11:49
Official
Hi Tinus, 

Thank you for your recent review via Hello Peter. 

We wish to apologies for the service you have experienced, as this is not-in line with our service proposition  to our clients. 

We have escalated the below to the relevant department whom will contact you. 

Kind Regards 
Optivest Health Services.