MN
Mr. Nel

1 reviews | Active since Apr 2024

07 Feb 2025, 10:22

NO RESPONSE ON EMAILS!! BAD SERVICE!

I sent MANY EMAILS asking for my GAPCOVER DOCUMENTS & MEMBER NR.

Only after THREE DAYS I GET A BASIC RESPONSE!

NO DOCUMENTS OR MEMBER NR!

DOES THIS REFLECT YOUR SERVICE QUALITY??

0
Replies (1)
Optivest
Optivest's reply07 Feb 2025, 10:49
Official
Dear Mr Nel, 

Thank you for your recent review via hello Peter. 

We can confirm that the request has been sent through to the necessary department whom will send you the documents. 

Kind Regards, 
Optivest Health Services.