RH
Revika H
1 reviews | Active since Mar 2015
17 Dec 2025, 14:01
No compassion for the elderly!
They do not have compassion for their clients. They refused to help my mum to get back to her on her queries which she spent a long time quering for her procedure that she needed to get done. They are not very helpful to the elderly and I would not recommend them or like to deal with them.
Helpful (0)
Replies (2)0
Replies (2)
Optivest's replyOfficial
17 Dec 2025, 14:48Hi Revika,
Thank you for your recent review via Hello Peter.
We wish to apologise for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated our complaint to the necessary department whom will contact you with regards to your query,
Kind Regards,
Optivest Health Services
Thank you for your recent review via Hello Peter.
We wish to apologise for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated our complaint to the necessary department whom will contact you with regards to your query,
Kind Regards,
Optivest Health Services
Optivest's reply17 Dec 2025, 14:48
Official
Hi Revika,
Thank you for your recent review via Hello Peter.
We wish to apologise for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated our complaint to the necessary department whom will contact you with regards to your query,
Kind Regards,
Optivest Health Services
Thank you for your recent review via Hello Peter.
We wish to apologise for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated our complaint to the necessary department whom will contact you with regards to your query,
Kind Regards,
Optivest Health Services
Optivest's replyOfficial
17 Dec 2025, 14:54We reviewed our database and unfortunately cannot trace your moms details. In order for us to assist, kindly send us your moms name, surname and membership or policy number to ***
Optivest's reply17 Dec 2025, 14:54
Official
We reviewed our database and unfortunately cannot trace your moms details. In order for us to assist, kindly send us your moms name, surname and membership or policy number to ***