Negative to positive, thanks Cindy

I tried to open a medical aid policy with optivest health services, I had dealt with a agent that seemed promising, but then proved to be super unhelpful and ignored my emails, and requests. Then I spoke to Cindy Du Plessis and she contacted the medical aid scheme obtained my membership number for me and pointed me in the correct direction to resolve the mess that the first lady had made. Thank you Cindy, you're a huge asset to the company and I appreciate your service and the level of service you provide.