WW
Willem W
1 reviews | Active since Jul 2023
10 Feb 2025, 10:53
Momentum and optivest insurance claims
I think they're service is worse ever I have submitted a claim 4 times now and every time there is different storry and a different person sending me an email ro re submit my stuff this of so sad that thos is happening afyer they make such promises on phone when taking out the cover
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Optivest's replyOfficial
10 Feb 2025, 11:47Hi Willem,
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced as this is not in-line with our service proposition to our clients.
We can confirm that your query has been escalated to the necessary department whom will be in contact with you.
Kind Regards,
Optivest Health Services.
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced as this is not in-line with our service proposition to our clients.
We can confirm that your query has been escalated to the necessary department whom will be in contact with you.
Kind Regards,
Optivest Health Services.
Optivest's reply10 Feb 2025, 11:47
Official
Hi Willem,
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced as this is not in-line with our service proposition to our clients.
We can confirm that your query has been escalated to the necessary department whom will be in contact with you.
Kind Regards,
Optivest Health Services.
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced as this is not in-line with our service proposition to our clients.
We can confirm that your query has been escalated to the necessary department whom will be in contact with you.
Kind Regards,
Optivest Health Services.