Great Service upon signing up, TERRIBLE afterwards.

This is the absolute worst agency I have ever dealt with. We've been with them for almost 2 years and almost never have I received assistance with any medical aid related queries. I have always ended up having to contact my medical aid directly. Their communication is terrible, the consultants are grossly misinformed and prefer hearing their own voice instead of yours if you're lucky enough to get through to someone. I have requested a cancellation form and I sincerely hope that the membership would at least be cancelled promptly when they receive it back from our side. This place has been a total waste of time and money and I would not recommend them to my worst enemy.