F
Fiona

1 reviews | Active since Sept 2022

15 Sept 2022, 21:07

Excellent standard of service

It took me a whole month to finally decide which medical aid I wanted to go with. The amount of information and types of covers, to limitations n gap cover was just too overwhelming for me. I was almost ready to jus give up but Lauren Van Schalkwyk from Optivest did not give up on me. She was patient from the very first call and kept interacting with me via email, and her expert responses to all my 1000 questions was very reassuring. I now finally have medical aid cover. Thank you Lauren And keep up your warm n cheerful personality

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Replies (1)
Optivest
Optivest's reply16 Sept 2022, 07:39
Official
Hi Fiona, 

Thank you for your compliment, we strive to ensure great and friendly service to our clients and try our utmost best to improve where necessary. 

We will most definitely revert your compliment to Lauren for her service to you. 

Kind regards
Optivest Health Services.