FP
Fathima P
1 reviews | Active since Jul 2020
02 Mar 2024, 10:32
Disgraceful and ********* service fom Optivest!
terrible service from Optivest! They do not care about their clients but rather the commission they will receive! I asked them to assist with Discovery medical aid and they messed everything up! Absolutely disappeared into thin air and now im left with unsolved problems!
Helpful (0)
Replies (1)0
Replies (1)
Optivest's replyOfficial
04 Mar 2024, 08:26Hi Fatima,
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint to the necessary department whom will contact you with with regards to your query.
Kind Regards,
Optivest Health Services.
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint to the necessary department whom will contact you with with regards to your query.
Kind Regards,
Optivest Health Services.
Optivest's reply04 Mar 2024, 08:26
Official
Hi Fatima,
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint to the necessary department whom will contact you with with regards to your query.
Kind Regards,
Optivest Health Services.
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint to the necessary department whom will contact you with with regards to your query.
Kind Regards,
Optivest Health Services.