DISCOVERY HEALTH AND OPTIVEST DISGUST ME

Between Lauren Van Schalkwyk, Optivest and Discovery health someone dropped the ball and left me and my sickly child dossapointed. On numerous occasions I had to callband follow up on my medical aid status after having started the process early March if not February I was aware I would not be covered immediately but my unborn child would. Today after saying cancel the application, Lauren Van Schalkwyk advised discovery had now sorted everything and all is needed is my signature. I was very shocked when I again was the one looking for feedback after numerous unanswered emails and calls she advised we cancel because Discovery in not so many words not doing their part.

What upsets me the most is te funds have being available to debit so I could be active and in the event an unforseen circumstance presents itself my child is covered. Today, 21 days into April my daughter is not covered.

had an emergency csection that saw my daughter in High care and myself in ICU and now Lauren Van Schalkwyk could only advise I choose another one.

I need medical aid and my daughter covered immediately.