SC
Savvy C
1 reviews | Active since Jun 2020
18 Feb 2025, 10:57
Cannot get through to OPTIVEST
i called your contact number 021***2266 and the call was answered and I could hear the background noises of a call centre - but it was as if the agent had left the headset lying on the desk ... then i shouted for attention ... someone must have heard me because they then ended the call. I called again 3 times ... but was met with a request to leave a message
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Optivest's replyOfficial
18 Feb 2025, 12:13Dear Savvy,
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced as this is not in-line with our service proposition.
We reviewed our database and can unfortunately not trace your details. In order for us to assist, we kindly request that you send your name, surname and membership or policy number to ***
Kind Regards,
Optivest Health Services.
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced as this is not in-line with our service proposition.
We reviewed our database and can unfortunately not trace your details. In order for us to assist, we kindly request that you send your name, surname and membership or policy number to ***
Kind Regards,
Optivest Health Services.
Best regards,
Optivest's reply18 Feb 2025, 12:13
Official
Dear Savvy,
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced as this is not in-line with our service proposition.
We reviewed our database and can unfortunately not trace your details. In order for us to assist, we kindly request that you send your name, surname and membership or policy number to ***
Kind Regards,
Optivest Health Services.
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced as this is not in-line with our service proposition.
We reviewed our database and can unfortunately not trace your details. In order for us to assist, we kindly request that you send your name, surname and membership or policy number to ***
Kind Regards,
Optivest Health Services.
Best regards,