SW
Stephanie W
1 reviews | Active since Feb 2020
23 Feb 2022, 08:16
BAD SALES MANAGER ZELDA KOCKOTT
I am sure that the company is not to bad, but one Sales Manager Zelda Kockott is not good at all, she does not inform clients about everything when assisting in activating a medical aid, and then she promises you to add certain things to the medical aid that is crucial to have on the medical aid, once she did not do it you struggle for weeks to reach her
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Optivest's replyOfficial
23 Feb 2022, 08:56 Hi Stephanie W
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint in order for you to be contacted urgently with regards to your query.
Kind RegardsOptivest Health Services
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint in order for you to be contacted urgently with regards to your query.
Kind RegardsOptivest Health Services
Optivest's reply23 Feb 2022, 08:56
Official
Hi Stephanie W
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint in order for you to be contacted urgently with regards to your query.
Kind RegardsOptivest Health Services
Thank you for your recent review via Hello Peter.
We wish to apologize for the service you have experienced, as this is not in-line with our service proposition to our clients.
We have escalated your complaint in order for you to be contacted urgently with regards to your query.
Kind RegardsOptivest Health Services