LO
Leon O

1 reviews | Active since Mar 2021

28 Sept 2021, 10:08

Bad, bad service.

I would give them zero starts if possible. This company used to be good. They have been my medical brokers of choice for many years. However, they have completely lost the plot and have gone from hero to zero. Their customer service is practically non-existent. Most of their phones go directly to answering service and they don’t return calls. Please, avoid doing any business with Optivest. You can expect better customer service from Telkom, which says a lot!

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Replies (1)
Optivest
Optivest's reply28 Sept 2021, 10:48
Official
Hi Leon

Thank you for your recent review on Hello Peter.

We apologize for the service you have received, as this is not our standard to our clients.
We have escalated your query in order to assist you with your query. 

Kind Regards
Optivest Health Services