A shining star in an industry filled with so much red tape!

When it comes to all things medical aid, for most of us, the experience on an on-going basis, has been one of frustration, irritation and the feeling of just being another number in a very long list of numbers.

Today throwing the book at someone, hoping that you can wear them out with fact after fact, seems the norm when dealing with an already over-stressed, over-burdened, financially drained society.

It is not often that you get to speak to someone who makes you feel like you actually exist, that you are not just a number, that you and your situation really do matter and that there must be a suitable solution to your predicament.

Today I got to speak to Lauren van Schalkwyk at Optivest Health Services and for the first time in more than a decade, I felt like I was speaking to another human being who actually knew I was a human being and treated me like one, not like a number. It felt so incredible to deal with someone who really had my best interests at heart and was willing to put her money where her mouth was. Armed with all the knowledge in the world, a heart of gold and a willingness to dig down deep into the trenches, she was my knight(tess) in shining armour today!

If you want the best medical aid advice you will ever get, coupled with your best interests at heart, call Lauren at Optivest today - ***.

Lauren you should be promoted to Human Intelligence Manager, you are truly one in a million! You still have that good old fashioned people-skill that is so hugely underrated today. God bless you!

Never change, you are a ray of sunshine! Please, promote this young lady!!