A huge shoutout to Zanaid Abrahams

I cannot speak highly enough of Zanaid Abrahams from Optivest. As a customer, I admit I was a tough case. I came into this process with very little knowledge about medical aid schemes, and I had a lot of anxiety due to personal hardships I've been facing. I needed to secure cover for my future while navigating strict financial goals.

Zanaid was incredibly patient with me. We went back and forth for nearly three months. Not once did he make me feel rushed or stupid for asking questions repeatedly. He took the time to explain the ins and outs of MedShield, but he also went above and beyond by explaining the underlying "bad things" about other schemes I was curious about. He showed me exactly why the option he quoted was the superior choice for my specific situation.

What stood out most was his compassion. He wasn't just trying to make a sale; he listened to my financial constraints. When I told him I couldn't proceed because of X, Y, and Z, he didn't pressure me. Instead, he actively adjusted the scheme setup to suit my affordability and needs. He gave me solid, actionable advice on how to select a package that works toward my financial goals while still securing my health.

He was responsive, kind, and truly exceptional. While I highly recommend Optivest, I recommend Zanaid specifically. If you need someone who will fight for your best interest and listen to your story, go to him.