1 reviews | Active since Mar 2009
Non Caring Attitude from Discovery Health & Optipharm
<p>My mother has been receiving meds from optipharm for over 7 years with no issues but the recent service (2 consecutive months) is apalling where meds have not been delivered and we're requested to place an order albeit of them having a valid repeatable script. The deliver service leave little to be desired (claiming that there was no one at the house when I personally was there) thus the parcel has been returned *with hope of getting additional delivery fee from the same parcel.</p> <p> </p> <p>THIS IS TOTALLY UNACCEPTABLE</p>
Dear Member
As per the couriers there was no one at home. We have ask the Manager at the logistics company to investigate the matter.
We already made a new parcel up and it will be delivered today.
We apologize for the inconvenience
Regards
Dear Member
As per the couriers there was no one at home. We have ask the Manager at the logistics company to investigate the matter.
We already made a new parcel up and it will be delivered today.
We apologize for the inconvenience
Regards
Thanks, but I already got conflicting stories none of which seem to gel... There was no one at home (I was there all day long), the patient declined to accept meds (this was 2 months ago)
Get your facts right and I hope it will be for the last time having to chase after you to deliver
SM
Thanks, but I already got conflicting stories none of which seem to gel... There was no one at home (I was there all day long), the patient declined to accept meds (this was 2 months ago)
Get your facts right and I hope it will be for the last time having to chase after you to deliver
SM
I flagged this with the logistics manager and they are investigating to get to what the problem was to illuminate the problem going forward.
Regards
I flagged this with the logistics manager and they are investigating to get to what the problem was to illuminate the problem going forward.
Regards