PN
Pauline N

1 reviews | Active since Nov 2009

07 Feb 2017, 14:26

No reply to emails, do not answer the phone, breach of delivery discretion ..Basically *********** management

<p>Please can you kindly explain why this happened below (see emails that i have sent) and confirm if my deliveries will now be done to my home address.(see my emails that i sent to you)</p> <p> </p> <p>I am highly disappointed at optipharm management for failing to reply to emails and the breach of confidentiality. You either do not care or you not the right supplier, as per our medical aid's recommendation, it is also the lack of the right people that explains why you will not be bothered about this incident and the fact that you not even attending to it, is a true reflection of the management of Optipharm, no one is taking any responsibility. and on top of the incident sent via email, no one bothers to reply emails.</p> <p> </p> <p>I would like to find out why this happened , why my medicines were just dumped at our medical station, i did not arrange this with you. My medicines should have been delivered to me directly.</p> <p> </p> <p>PLEASE CONFIRM DELIVERY OF MEDICINES TO MY HOME ADDRESS NOW, YOU HAVE TRULY LET ME DOWN.</p> <p> </p>

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Replies (1)
Optipharm
Optipharm's reply08 Feb 2017, 08:20
Official

Dear Member

I regret to say there is no information on this query to investigate the incident. Kindly email your complaint through to ***

Kind Regards

Dis-Chem Direct