medication incorrectly and short supp****

Have had problems with them. Gave a new prescription in January 2015. They supp**** the old one even after acknowledging receipt of the new changed prescription.<br> Emails ignored and unanswered initially. One item was substituted by them of their own accord but accepted it. Then noticed the expiry date was the following month, that is probably why they substituted it.<br> This month's prescription arrived. My wife's one first. Noticed box smaller than usual. Counted everything. One item had one less pill and the movicol sachets were 8 short out of 30.Everything was marked as supp****. When my medication came seperately a day later I counted them all. My pills for diabetes should have been 60 but there were only 49. How can a qualified pharmacist make such a basic error or do they also only have to get 30% to pass. We are forced to use them or we have to pay extra if we use another pharmacy. Spectramed state that they do checks on the service. Surely we, the paying members, should be giving the feedback on the bad service by Optipharm to them. To ALL Optipharm users COUNT ALL YOUR MEDICATION WHEN YOU RECEIVE IT.