RM
Richendar M

1 reviews | Active since Jan 2017

23 Jan 2017, 13:42

Late delivery of chronic medication

<p>It took about two months for new script to be loaded on the system amd get the medication delivered. Eventually the medication was delivered on the 22 Dec 2016 which can only last a month. On the 16 Jan 2017 I made a call to find out out abt the next delivery and I ws promised friday the 20th. Friday came and passed without delivery and when I followed up I ws told an urgent delivery will be made on monday 23rd. Today my meds cannot be delivered because there the script was not loaded by dischem. I took my last tablets last night. So ths morning I could nt take any medication amd there is still no confirmation that tomorrow delivery will take place</p>

0
Replies (3)
Optipharm
Optipharm's reply23 Jan 2017, 15:34
Official

Dear member.

I regret to say there is no information on the enquiry so its very difficult to look into. Please send an email to direct.query@dischem.co.za.

Kind Regards

Dis-Chem

Optipharm
Optipharm's reply23 Jan 2017, 15:34
Official

Dear member.

I regret to say there is no information on the enquiry so its very difficult to look into. Please send an email to direct.query@dischem.co.za.

Kind Regards

Dis-Chem

RM
Richendar M's update24 Jan 2017, 21:58
Reviewer Update

I tried sending an email to the above address but it was never delivered because the e-mail address is invalid. I also sent an email to ********** on saturday the 21st Jan and the was no response still.

Please give the valid address or contact me.