OpticNetworks Cape Town - **********!

I signed up with OpticNetworks for fibre internet. They very clearly advertised on Vumatel's shop that they will cover the R1725 Vumatel installation fee without any minimum commitment and also provide free activation. I called them and they confirmed this over the phone. I was very clear with my questions and made sure that there is no minimum commitment.

Less than a month after signing up they sent me an email explaining that they "forgot" to put VAT on their prices and are upping the monthly fee from R499 to R549.

After emailing them that I want to cancel my service due to the price increase, they responded saying I am liable for the R1725 Vumatel installation as well as R999 activation fee (which was never mentioned or advertised)

There is something fishy going on with this business