NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Optic Edge
How is Optic Edge rated on Hellopeter?
Hellopeter has tracked Optic Edge across 11 reviews. Optic Edge hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Optic Edge? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2026
Bad Customer Service
My whole customer journey wasn't pleasant. First I have booked an appointment for the following day and when I got there My Appointment wasn't made and I had to do a run around to both of your branches at the mall that I could understand mistakes do happen. But Now Having to wait 3 weeks and have never been contacted to Bring my frame up until I made the initiative of contacting you back. Even during the call I had to explain what is going on after you have confirmed You got my detail. This is not a good customer service esp for a new customer who wanted to recommend you to other customers it's really a disgrace I am not happy at all.
1 reviews | Active since Mar 2026
Bad Customer Service
My whole customer journey wasn't pleasant. First I have booked an appointment for the following day and when I got there My Appointment wasn't made and I had to do a run around to both of your branches at the mall that I could understand mistakes do happen. But Now Having to wait 3 weeks and have never been contacted to Bring my frame up until I made the initiative of contacting you back. Even during the call I had to explain what is going on after you have confirmed You got my detail. This is not a good customer service esp for a new customer who wanted to recommend you to other customers it's really a disgrace I am not happy at all.

