not happy with their service

<p> on the 17th of august i joined opteck trading binary and i dont have enough info on trading,i spoke to cristin and she told me that if im no longer keen to continue with them ill just withdraw this conversation took place around 14;42 and as calls are recorded she gave me this number ********** so that is for the record of the conversation we had, on the 19 i decided to stop trading with opteck and 1000usd dollars was deducted from my account on their policy they say it takes 3-5 days for the account Manager to approve the account,today i received a call from them and spoke to a guy by the name of Joseph and i did not like the tone of his voice when he was talking to me and he wanted to know why i want to withdraw that money and i explained im no longer interested with trading and i was told that the account Manager(steve) is not around he doesnt have a clue when he will be back.As their customer for just a small period of time i feel sceptical about their service now because they dont practice what they preach.I was told that they are dealing with clients that are trading with a lot of money so thats being rude for me that money in rands that they deducted is 13934,59 thats a lotta cash therefore all i need from opteck is to give me back my money ASAP.</p>