No Internet Connection since 22nd jan 2022 OPPO A16

Good day,

I trust that this email finds you well,though I am a frustrated customer.

Wilson Mawasha has been experiencing issues with the Oppo A16s. Two weeks ago the device has lost internet connection and all forms of trouble shooting was tried with the device, but with no luck. This morning the device has no network. We then opted to call the Oppo technical department and was Referred to by Abichang Edropia to a guy by the name of Wayne. Wayne with no remorse hung up the call and when we called back he stated that he was busy and we should call him at some other time. I was wondering what should now be done? Because we sit with a phone that has no internet connection and no network and we cannot be assisted, whatsoever. Your technician guy Wayne needs to be taken back to training of how to deal or treat customers in this type of field

Your assistance will be highly appreciated and so is feedback.

[Regards] Wilson