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so we have had this problem with our openview dish last year and were forced to purchase a new one 🙄 we the purchased a new one we even had the satellite dish outside replaced now we are having the exact same issue I've contacted openview via whatsapp did what I was told then given a link for installers that we have to be what kind of **** is this how is that the price went up to purchase the decoder to have this problem and still be held liable to pay for the installer fee what kind of **** is this so what is the purpose of your technical department and how is it that error message showing is that its raining when its 30 degrees outside what kind of dam **** is this its pathetic