Openview supply dud decoders

Openview are supplying products that don't work properly. The Altec/UEC decoder does not recover after the mains is disconnected -- it reacts with a number of variants like E06 Not Activated, not producing video and audio, works fine, and more. One cannot believe that they don't know of this problem, yet they still supply a dud product.<br> <br> Also, they don't react to the \contact us"area of [URL Removed]"""