RS
Raymond S

1 reviews | Active since Apr 2014

12 Apr 2022, 14:10

OPENVIEW HD PATHETIC SERVICE, PRODUCT JUST A BIG HEADACHE

This is the most pathetic service ever received, I feel ******** and want my money back.

I bought an openview decorder on Saterday (09/04/2022), been trying to get it activated since but to no avail, i sent the Sms's, i tried the whatsApp option and made numerous calls cant get through to no one. Im now having to spend so much more money unnecesssarily. I feel i dont need the stress that comes with having this decoder. I have called PEP (Kerk Street) where i purchased the device and they telling me no refunds, which is ********* and against the consumer protection act, cause li am deriving no value from having this thing lying around.

I would recommend or advise anyone to purchase this product, its just a schleb and a huge HEADACHE.

Dissatisfied - Ray

0
Replies (3)
OpenView HD
OpenView HD's reply12 Apr 2022, 14:54
Official
Good day

We acknowledge receiving your complaint, one of our senior consultants have been assigned to contact you.

Regards 
Your Openview Customer Care Champion! 
 
RS
Raymond S's update12 Apr 2022, 15:22
Reviewer Update
Good Day

I'm trying to get my money back from PEP , they refusing how do I get my money back
OpenView HD
OpenView HD's reply19 Apr 2022, 14:56
Official
Good day Mr Simon 

Thank you for giving us an opportunity to resolve the matter with you. 

We are pleased to have gained a new viewer, and hope you will be around for years to come.

Regards
 Your Openview Customer Care Champion!