FM
Frikkie M
1 reviews | Active since Feb 2013
17 Jul 2021, 20:32
Open View - No Information on SABC channels - no assistance
Bit of a problem to activate - instructions not so clear for older people! No indication what registration number to use - bit confusing. Once registered it worked fine. Then I could not get the correct flash drive - eventually at Hi-Fi Corp - only small one in stock - a pity. But it works well. Instructions again a bit complicated. BUT THEN AFTER 10 DAYS the "No Information" pops up on SABC 1,2,3. E-mailed their customer dept - got instructions to disconnect power to re-boot - NO RESULT. Tried to phone - phone just long beeps - day & night. I sent a 3rd email today - does not expect much. A pity the back-up service is so poor - because it seems to be a good system.
Helpful (0)
Replies (2)0
Replies (2)FM
Frikkie M's updateReviewer Update
18 Jul 2021, 18:42After my latest email complaint, OpenView admitted problems with SABC2 programme update.
I am glad they responded to that query.
They however did NOT comment on the fact that their phone is not working.
I await a progress report.
I am glad they responded to that query.
They however did NOT comment on the fact that their phone is not working.
I await a progress report.
FM
Frikkie M's update18 Jul 2021, 18:42
Reviewer Update
After my latest email complaint, OpenView admitted problems with SABC2 programme update.
I am glad they responded to that query.
They however did NOT comment on the fact that their phone is not working.
I await a progress report.
I am glad they responded to that query.
They however did NOT comment on the fact that their phone is not working.
I await a progress report.
OpenView HD's replyOfficial
07 Sept 2021, 15:46Hi Frikkie, You can buy the PVR Stick online on www.searchyourdeal.co.za and apologizes for the EPG issue, we will inform our technical team to update the SABC EPG.
OpenView HD's reply07 Sept 2021, 15:46
Official
Hi Frikkie, You can buy the PVR Stick online on www.searchyourdeal.co.za and apologizes for the EPG issue, we will inform our technical team to update the SABC EPG.