MP
Monique P
1 reviews | Active since Jun 2020
25 Jan 2023, 15:01
Open view false advertising
This company advertised that purchasing their decoder was a once off purchase and that you will never pay again to view the TV chanels, now my decoder is cut off and open view have the cheek to tell me my decoder is old and I must buy a new one! That is false advertising! I will not buy another decoder, open view need to replace these decoders at their expense. Not my expense. What a **** company
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OpenView HD's replyOfficial
30 Jan 2023, 17:41Good Day Monique. Thank you for reaching out. Openview is Free, Our content will always be Free. Unfortunately, all products become outdated due to the rapid pace of technology. As such our decoders also advance with new technology to improve your viewing experience and can no longer be supported in terms of software upgrades that are required to enjoy uninterrupted viewing.
So, if you want to enjoy new channel additions, enhanced product features, and Ultra, you might have to upgrade to a compatible Openview decoder!
We do apologize for the inconvenience.
So, if you want to enjoy new channel additions, enhanced product features, and Ultra, you might have to upgrade to a compatible Openview decoder!
We do apologize for the inconvenience.
OpenView HD's reply30 Jan 2023, 17:41
Official
Good Day Monique. Thank you for reaching out. Openview is Free, Our content will always be Free. Unfortunately, all products become outdated due to the rapid pace of technology. As such our decoders also advance with new technology to improve your viewing experience and can no longer be supported in terms of software upgrades that are required to enjoy uninterrupted viewing.
So, if you want to enjoy new channel additions, enhanced product features, and Ultra, you might have to upgrade to a compatible Openview decoder!
We do apologize for the inconvenience.
So, if you want to enjoy new channel additions, enhanced product features, and Ultra, you might have to upgrade to a compatible Openview decoder!
We do apologize for the inconvenience.