Open view act bad way

Dear Openview, I find it totally unacceptable that you just stopped my services and all the call center can say is sorry.

Ending service of the top box without notifying is totally *********. I just spent R1000 for a technician to come out to fix my perceived 'problem' and then he informed me that it is not a problem he can fix, it is openview blocking customer service so that they can sell new decoders to them.

I refuse to buy another unit and you owe me the R1000 that I had to pay out because you blocked my service without informing me. If you had the decency to let customers know beforehand that you will start blocking decoders and that new decoders must be bought I would not have been R1000 out of pocket, because I would not have bothered any further with Openview. You will just have to refund me the money because of your lack to inform me.

In fact; I am going to post this complaint on social network and hello peter. I am going to ask that we boicot you. Go and ask Spur what happens.