RB
Roy B

1 reviews | Active since Mar 2009

05 Jun 2022, 09:20

OOpen view will not answer any communication

Open view just went dead with no signal on Friday. Have been tryong to contact them sincs the. Used up 60 minutes of airtime... No answer. They tell you to WhatsApp..... No reply, now their inbox is full. Sent e nails... No reply. Cannot even get the help screen. Has Open view closed down. This is ridiculous

0
Replies (3)
OpenView HD
OpenView HD's reply05 Jun 2022, 10:03
Official
Good day

We acknowledge receiving your complaint, one of our senior consultants have been assigned to contact you.

Regards 
Your Openview Customer Care Champion! 

Best regards,

RB
Roy B's update05 Jun 2022, 14:32
Reviewer Update
Finally received communication from Open view. Rebecca was very patient and polite. Thanks to Rebecca, my problem is now resolved. Thank you
OpenView HD
OpenView HD's reply06 Jun 2022, 07:58
Official
Thank you for the feedback Roy. Happy to hear Rebecca was able to resolve the matter. 

Enjoy. 

Best regards,