I DEMAND A FULL REFUND

Almost 2 years now since I bought a decoder which failed to be registered. Earlier this year i demanded a follow up on the matter of my decoder. I was told that the technical support picked up my decoder as 1 of the ****** decoders. OpenView claims that Hi-Fi Corp is the 1 that registered my decoder as ******. I provided the POP as requested but since then OpenView and Hi-Fi are giving me runarounds. It's been months without assistance. I demand to be fully refunded and these 2 companies will sort out that decoder issue within their companies