MM
Michael M
1 reviews | Active since Jul 2021
27 Jul 2021, 17:06
Decoder too old to activate
The call centre agent said there is nothing wrong with my decoder but it is 'impossible to activate' and that it is "Useless"
Openview how can something i purchased from you be useless even though there is nothing wrong with it?
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Replies (1)
OpenView HD's replyOfficial
07 Sept 2021, 15:42 We understand your frustration and apologizes for the inconvenience. We appreciate and value you as a member of the Openview Family.
Kindly look into purchasing a new one, if you are concerned about affordability please look into our new option of purchasing a decoder at your pace.Kindly visit https://ott-mobile.com/ for more information on LayAway.We apologize for any inconvenience caused.
Thank You,Your Openview Customer Care Champion,OVee.
Kindly look into purchasing a new one, if you are concerned about affordability please look into our new option of purchasing a decoder at your pace.Kindly visit https://ott-mobile.com/ for more information on LayAway.We apologize for any inconvenience caused.
Thank You,Your Openview Customer Care Champion,OVee.
Best regards,
OpenView HD's reply07 Sept 2021, 15:42
Official
We understand your frustration and apologizes for the inconvenience. We appreciate and value you as a member of the Openview Family.
Kindly look into purchasing a new one, if you are concerned about affordability please look into our new option of purchasing a decoder at your pace.Kindly visit https://ott-mobile.com/ for more information on LayAway.We apologize for any inconvenience caused.
Thank You,Your Openview Customer Care Champion,OVee.
Kindly look into purchasing a new one, if you are concerned about affordability please look into our new option of purchasing a decoder at your pace.Kindly visit https://ott-mobile.com/ for more information on LayAway.We apologize for any inconvenience caused.
Thank You,Your Openview Customer Care Champion,OVee.
Best regards,