LM
LESLEY M
1 reviews | Active since May 2019
03 Jan 2023, 21:46
Cannot get a new USB- none available and mine is faulty
It has been established through the call centre that my USB is faulty and needs replacing. Incredibly, they cannot provide me with a replacement and told me I just have to wait ... looks out for the promotion on Facebook etc to see when a new one is available. No idea of time frame or anything. Are you serious? How unhelpful and inconsiderate. What kind of third world service is this? How can you not know when you are getting new stock in and how can you have none spare? What a useless setup.
Lesley Manford
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OpenView HD's replyOfficial
17 Jan 2023, 08:53Good Day Lesley, thank you for reaching out and we apologize for the inconvenience. The Open PVR, USB's have been discontinued. There are a few stores that do have stock, if you can let us know what area you are located, we can check stock availability for you in your area. Thank you and have a lovely day further.
OpenView HD's reply17 Jan 2023, 08:53
Official
Good Day Lesley, thank you for reaching out and we apologize for the inconvenience. The Open PVR, USB's have been discontinued. There are a few stores that do have stock, if you can let us know what area you are located, we can check stock availability for you in your area. Thank you and have a lovely day further.