CO
Claire O

1 reviews | Active since Oct 2013

14 Feb 2022, 10:30

Buy a brand new decoder, or no more sabc (to start with)

All our sabc channels no longer function. And as per ovhd's message, these channels won't function unless we buy a brand new decoder. Some nonsense that the decoder is too old for software upgrades etc. Shame on you ovhd - there's an open port - you could've brought out an sd card that we could purchase to enable upgrades - at the very least

0
Replies (3)
OpenView HD
OpenView HD's reply14 Feb 2022, 10:42
Official
Good day

We acknowledge receiving your complaint, one of our senior consultants have been assigned to contact you.

Regards 
Your Openview Customer Care Champion! 
CO
Claire O's update14 Feb 2022, 14:07
Reviewer Update
senior consultant Marissa, has thus far provided very good support. Have a test to run this evening, once home, on the decoder, then we'll see
OpenView HD
OpenView HD's reply14 Feb 2022, 14:37
Official
Thank you for the feedback.