OP Active Bellville from Vendor to Partner! Well done Maryke Groenewald.

Eddie’s reply 13 Jan 2026 at 17:58 Here we are, January 2026, and I have still not been able to resolve the problem in my review posted on 03 Feb 2025. This time, however, I have to humbly reverse my 'Customer Complaint' to a Customer Compliment. The real elephant in the room was actually the RAF (Road Accident Fund.

To this date, 13 January 2026, my case has still not been resolved. Through no fault of OP Active Bellville. The RAF have offered excuse after excuse why they cannot finalise my matter. The last email I received from Richard MT was to say ``I am still waiting on the other department`` to finalise.

Needless to say, OP Active Bellville has now become my partner and has taken on this humongous task of trying to get a Resolution on my Legal Undertaking with the RAF. Maryke Groenewald has been a stalwart in trying to get closure on this matter.

My matter started in 2024 when OP Active Bellville submitted invoices to the RAF for approval and payment. I am now suffering severe pain and discomfort as a result of not being fitted with the necessary support implements.

At times, we, the 'Customer", call out the Vendor/Supplier and belittle them unnecessarily. This all whilst the Vendor is tirelessly trying to resolve the matter.

My sincerest apologies go out to Mayke Groenewald and OP Active Bellville for my knee-jerk reaction. And please accept my sincerest thanks for partnering with me to resolve my 2-year-old matter with The Road Accident Fund. The technical part was quite a 'First World' experience, but the RAF delay leaves a bitter taste in the mouth. Well done, Maryke Groenewald & Team!

Great to have you in my corner, OP Active Bellville. Sincerest Regards. Eddie Adams