Wrong items refund

Hello peter Bought wigs from this company online found them on Facebook and I am very disappointed. This business is advertising miss leading ads or should I say false ads. I ordered 6 wigs from them they delivered wrong and **** items when requested refund the offer 30% or I pay for return fee and I'm not supposed to return the package on the return address. They sending some Chinese address and if it get lost they not going to refund please help