********, ****** -and *****
Only Realy Elite is a group of ******* and *****. On the 15 September 2022. The agent Liezl Bothe sent me a notice of cancellation for the 31 October 2022 I accepted the cancellation. On the day I had to vacate the agent was nowhere to be found to do joint exit inspections.. I sent them numerous mails and calls for that but no luck as I needed the deposit for the new place ASAP. November 3,2022 the agent Liezl Bothe sends me an arrears email reminder 😧😳 for the place that I was told to vacate I questioned that but I never got an answer, this gave me an insight of their ploy to withhold my deposit. Today on the 14th November 2022 I have sent them a remainder to my surprise the agent accused me of many things the gate remotes ( that time they have never given me any), fabricated pictures of the place of them doing exit inspections on the 4 November 2022, but in the picture there’s a date that is totally different to what they are claiming. Now the last straw was that now the agent (Kelly Mills) claims that I have never informed them that I was to vacate the place on the date🤔 but this was the termination of contract from them saying that the owner sold the place and got a cash buyer hence it was of short notice to inform me.
However, you must bear in mind that it is the responsibility of the tenant to leave the property in a good clean condition, this is common practice and a stipulated duty in terms of your lease agreement. Unfortunately, the apartment was littered with ******* such as dirty earbuds, empty food cartons, rotten groceries and empty medicinal containers - not to mention the feminine sanitary sticker that we had to peel off the inside of the cupboard. To make matters worse the toilet had not been flushed and we had the pleasure of having to clean up after you.
Having been given sufficient notice we would only assume that you would have had enough time to ensure that the apartment is clean upon handing over the keys. The Landlord has the right to deduct necessary expenses from your damage deposit, which is what was done and the balance after attending to the damages, will be paid to you.
I trust you will find the above in order.
However, you must bear in mind that it is the responsibility of the tenant to leave the property in a good clean condition, this is common practice and a stipulated duty in terms of your lease agreement. Unfortunately, the apartment was littered with ******* such as dirty earbuds, empty food cartons, rotten groceries and empty medicinal containers - not to mention the feminine sanitary sticker that we had to peel off the inside of the cupboard. To make matters worse the toilet had not been flushed and we had the pleasure of having to clean up after you.
Having been given sufficient notice we would only assume that you would have had enough time to ensure that the apartment is clean upon handing over the keys. The Landlord has the right to deduct necessary expenses from your damage deposit, which is what was done and the balance after attending to the damages, will be paid to you.
I trust you will find the above in order.