LC
Louise Chantler-Westraat
1 reviews | Active since Sept 2011
03 Dec 2020, 12:13
Misleading Pictures
I ordered figurines, which by the picture on the website made me think I ordered 3 figurines. When my order arrived I only received 1 figurine. I emailed them to ask when will I receive my other 2 figurines, the reply was "The product has 3 variant but sold as one. We know the pictures can be misleading, we will attend to them soon". The price for 3 figurines were very good, reason I ordered from them - other leading Toy stores sell them for less than R200 for one, but paying the amount for R377 only 1 together with a delivery fee of R 152 (which is also exorbitant for a delivery fee) this was a blatant *******! I will NEVER use OnlineBozza again!
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Replies (1)OnlineBozza's replyOfficial
03 Dec 2020, 13:36Hi Louise,
We are terribly sorry for this misunderstanding. Please email your banking details to us and we will refund you the extra R199.
Regards,
The OB Team
We are terribly sorry for this misunderstanding. Please email your banking details to us and we will refund you the extra R199.
Regards,
The OB Team
Best regards,
OnlineBozza's reply03 Dec 2020, 13:36
Official
Hi Louise,
We are terribly sorry for this misunderstanding. Please email your banking details to us and we will refund you the extra R199.
Regards,
The OB Team
We are terribly sorry for this misunderstanding. Please email your banking details to us and we will refund you the extra R199.
Regards,
The OB Team
Best regards,
