DISGUSTING SERVICE

ORDERED a cheese slicer advertised in an email with their promotions on 24.11,2022. Paid R208 with Visa Card. No acknowledgement of sale or receipt of money. Followed up 30.11.2022 - email back they cannot trace order or payment. They requested proof of payment, which I sent on 1.12.2022. They emailed again 2.12.2022 they had not received proof. Many emails up and down with delay tactics. Still no refund even though it was promised for around 2.1.2023.