Makro online is a ****!

Bad in every way, order a product on the 31st of August, it was confirmed. Communication was made that it was packed waiting for a courier partners. Then on the 6th it was confirmed that it was collected by the courier partners and its on the way. Today I received an email that the supplier ran out of stock, how?

Where is the one that was packed, collected and on the way. Before I forget they giving us false marketing when they say their delivery estimated time is 2-5 days yet Today we are on the 12th day and they coming up with this..